Conditions d’utilisation

Last updated: 16/06/2025

These Terms of Service govern the use of the website https://stratustep.com, operated by Harbor & Co. Limited, a private company limited by shares, incorporated under the laws of the Hong Kong Special Administrative Region (HKSAR).

By accessing or purchasing from our website, you agree to comply with and be bound by these Terms of Service. If you do not agree, you should refrain from using our services.

1. Company Information

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on our website. By using our services, you confirm that you meet these eligibility requirements.

3. Products and Orders

  • All products displayed on our website are subject to availability.

  • We reserve the right to refuse or cancel any order in cases of suspected fraud, unauthorized transactions, or product unavailability.

  • Prices are displayed in the currency indicated on the website and may be updated without prior notice.

4. Payment

  • Payments are processed securely through approved third-party payment providers.

  • By submitting your payment details, you confirm that you are authorized to use the selected payment method.

  • We are not responsible for delays or errors caused by external payment providers.

5. Shipping and Delivery

  • Orders are processed and shipped from Hong Kong in accordance with our Shipping Policy.

  • Delivery times are estimates only and may vary due to customs clearance, logistics disruptions, or local regulations.

  • Customers are responsible for any customs duties, taxes, or import fees applied in their destination country.

6. Returns and Refunds

Our Return and Refund Policy applies to all orders. Customers must follow the process outlined on our website to request a return or refund.

7. Intellectual Property

All content published on this website (including but not limited to texts, logos, images, designs, graphics, and videos) is the exclusive property of Harbor & Co. Limited, unless otherwise stated.

  • Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

  • Violations may result in legal action under Hong Kong law.

8. Limitation of Liability

  • We strive to ensure the accuracy of the information on our website. However, we make no guarantees regarding completeness, reliability, or suitability.

  • We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services.

9. External Links

Our website may contain links to third-party websites. We have no control over these sites and are not responsible for their content, availability, or practices.

10. Privacy and Data Protection

Your personal data is collected and processed in accordance with our Privacy Policy.
You may request access, correction, or deletion of your data by contacting us at info@stratustep.com.

11. Amendments to Terms

We reserve the right to update or modify these Terms of Service at any time. Updates will be published on this page with the revised date. Continued use of the website after changes constitutes acceptance of the new terms.

12. Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the Hong Kong Special Administrative Region (HKSAR).
Any dispute arising in connection with these terms shall fall under the exclusive jurisdiction of the competent courts of Hong Kong.