Privacy policy

Last updated: 16/06/2025

This Privacy Policy describes how Harbor & Co. Limited (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://stratustep.com.

We are committed to protecting your privacy in accordance with the Personal Data (Privacy) Ordinance (Cap. 486, Laws of Hong Kong SAR) and applicable international standards.

1. Company Information

2. Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Identification details (name, email address, phone number)
  • Billing and shipping details (address, payment information)
  • Purchase history and order details
  • Website usage data (IP address, browser type, cookies, analytics)
  • Marketing preferences and communication history

3. How We Use Your Data

Your personal data is collected and used for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To improve our website, services, and user experience
  • To send transactional emails (order confirmations, shipping updates)
  • To send marketing communications (only if you have given explicit consent)
  • To comply with applicable laws and regulations

4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Your consent (e.g., for marketing emails)
  • The performance of a contract (to deliver your order)
  • Our legitimate interests (fraud prevention, website security)
  • Compliance with legal obligations (taxation, accounting, or regulatory requirements)

5. Data Storage and Retention

  • Your personal data is stored securely on servers operated by our hosting and technology partners.
  • We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Sharing of Personal Data

We do not sell or rent your personal data.
However, we may share your information with:

  • Trusted third-party service providers (payment processors, logistics companies, IT support)
  • Legal authorities if required to comply with applicable laws or legal processes

7. International Transfers

As we ship globally, your personal data may be transferred to countries outside Hong Kong for order fulfillment and logistics. We ensure that such transfers comply with the applicable data protection principles.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance browsing experience
  • Remember your preferences
  • Provide analytics and marketing insights

You can disable cookies through your browser settings, though some features of the site may not function properly.

9. Your Rights under Hong Kong Law

In accordance with the PDPO, you have the right to:

  • Access your personal data held by us
  • Request correction of inaccurate or incomplete data
  • Withdraw your consent to marketing communications at any time
  • Request deletion of your data, subject to legal or contractual obligations

Requests can be made by contacting us at: info@stratustep.com

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

12. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Updates will be published on this page with the revised date.

13. Contact Information

For any questions, concerns, or data requests, please contact us:

📧 info@stratustep.com
🌐 https://stratustep.com